Customer Acquisition

A key factor for the growth of any business is the acquisition of new customers and the retention of existing clients. While customer acquisition is a key goal, it poses challenges, including potentially high marketing costs and efforts needed to close a sale.

Companies, regardless of size and geography are looking to:

-- Expand their customer base
-- Minimize costs and customer acquisition lead times
-- Improve customer relationships by creating effective loyalty programs

AMZ offers customized end to end customer acquisition solutions that address the Banking Financial Services and Insurance, Telecommunications and Media and Healthcare industries.


Back office Services

Process Efficiency

Outbound telesales Application processing Customer surveys
Inbound telesales Order management Data verification
Cross-sell and up-sell Account activation Policy verification
Direct marketing Origination Sales verification
Mailroom activities Funding
New policy processing
Membership and provider enrollment
Channels Telephone E-mail Web Chat Fax

AMZ delivers effective solutions that:

-- Increase the customer base through pro-active web chat.
-- Provide better up sell and cross sell by leveraging inbound sales centers
-- Deploy motivated and certified customer acquisition teams
-- Leverage an extensive network of onshore and offshore contact centers.